Shipping & Processing
Shipping & Processing
Update on Global Shipping Delays
We strive to deliver for you in every way, and we are proud the majority of our products are designed by and exclusive to us. Unfortunately, like other retailers, we are experiencing delays with some supply partners around the world, resulting in unexpectedly longer delivery times for some of our products. We appreciate your patience and will email you when your orders ship.
To ensure you will receive your items in time for the holidays, we encourage you to start your shopping soon. If a desired item is unavailable, we encourage you to check back, and to shop our wide array of furniture, decor and holiday treasures for many items that are ready to ship to you and your loved ones.
Thank you for your understanding and for continuing to shop with us.
Shipping Information
Frontgate orders for in-stock merchandise are generally delivered within 3–7 business days. Shipping charge estimates are available on our Shopping Cart page after you select your desired items for purchase. You can also consult our Shipping and Processing charges for more details.
Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3–7 business days. Items that ship directly from the manufacturer may take longer.
Please note: Items ordered at the same time may not be delivered together. Allow 3 additional days if your order includes personalized items.
FeesShipping and delivery charges are subject to change. Shipping and delivery charges are calculated on the lowest advertised price of each item, prior to any promotional discounts.
| Standard Shipping Charge Per Address* | |
| $0–$200 | 15% |
| $200.01–$2700 | 11% |
| $2700.01+ | $299 |
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
FeesRates start at $25 for Two Business Day and $29 for Next Business Day and increase based on the size of your order. The amount will be calculated in your bag, or call us for a quote.
Larger items are shipped via a truck delivery partner and will generally be available for delivery 2–3 weeks after shipping. We provide two options for Truck Delivery Service: Threshold and In-Home.
Threshold DeliveryItems are unloaded by the driver and placed inside the first-floor doorway, garage or covered area. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to In-Home delivery.
| Threshold Delivery Charge Per Address* | |
| $0–$1000 | $129 |
| $1000.01–$5000 | 11% |
| $5000.01+ | $549 |
On many larger items like furniture, you have the option to upgrade the delivery experience to In-Home Delivery. Some items only ship via In-Home Delivery. With our In-Home Delivery service, the item will be brought inside your home, unpacked, and placed in its final destination, and the packaging materials will be removed. Assembly is not included.
| In-Home Delivery Charge Per Address* | |
| $0–$1000 | $149 |
| $1000.01–$5000 | 13% |
| $5000.01+ | $649 |
Truck Delivery Scheduling
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4-hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It’s important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless, and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Standard Shipping & Processing Charges
Some smaller, lighter items with higher prices are charged a lower flat-rate fee separately from other items in your order. These items are indicated at checkout.
Many items can be shipped or delivered to Hawaii, Alaska and US Territories. Additional charges may apply, and a longer transit time may be required. These charges will be shown in your shopping bag, or call us for details.
Standard Shipping to an APO/FPO box is provided by the US Postal Service. Orders are limited to under $400 and less than 70 lbs. The package size (length + width) can’t exceed 130". Length must be less than 72".
Frontgate collects sales tax where required under federal and state law. The sales tax amount displayed online is an estimate. The actual sales tax will be calculated when your order is completed and displayed on your order summary. Shipping and handling charges may be subject to sales tax.
*Shipping and delivery charges are subject to change. Shipping and delivery charges are calculated on the lowest advertised price of each item, prior to any promotional discounts.